Our flat-rate rentals include delivery, pickup, and disposal. Here is a clear guide to our pricing policy so you never pay hidden charges.
Dumpster rental fees are extra charges that apply when you exceed the terms of your rental agreement. This could include overfilling your bin or loading a restricted item that requires special processing.
When you place your order, we will send you a detailed service agreement that outlines what's included with your dumpster. If you order on the phone, our team will review these terms with you. If you order online, you're always welcome to call in with questions.
Follow the advice below as you prepare for delivery and pickup to save the expense of an additional charge.
The following additional fees may apply when rental terms are exceeded or special conditions require extra processing. Keep in mind that the final cost varies based on a few factors, such as your area and debris type.
When you rent a dumpster with us, we'll help you prepare for a smooth drop-off. Let us know as soon as possible if your plans change in the days leading up to delivery. Depending on the situation, we may charge a fee to cover the cost of adjusting our schedule to accommodate yours.
If our driver arrives and cannot drop off or pick up your bin, we charge a fee to cover the cost of the trip. This applies if there are obstacles blocking the delivery site or the dumpster is overfilled.
If you need to keep your bin beyond the seven to 10 days included in your rental agreement, we typically charge a flat daily rate for additional time. Schedule pickup on or before the last day of your rental period to avoid this extra expense.
We charge a fee if a dumpster rental is cancelled after 3 p.m. on the business day before your scheduled delivery. Let us know before that point and your cancellation is free.
If our driver has to wait to deliver or pick up your container, we may charge a wait fee. This applies if our truck cannot reach the delivery site or you need more time to load or rearrange debris.
In certain conditions pickup and disposal require extra effort and equipment. If that happens, there are a few fees that may apply.
Weather conditions sometimes make pickup and disposal challenging. If your bin becomes stuck, there is a charge to pull it out. Avoid this by keeping your dumpster shoveled out in snowy and icy conditions and by choosing a solid, flat surface for delivery. We'll work with you to find a solid delivery site so you avoid a tow fee at pickup.
In low temperatures, landfills charge a dig out fee to remove debris that's frozen to the sides and bottom of your container. Keep your bin covered with a waterproof tarp to protect the contents from snow and rain, and bag wet materials so they don't saturate other items.